Services

The FM WORKS Professional Services Team delivers a wide range of services to our global customer community, making the right service available in the right place at the right time, whatever the need may be.

Assessment Services
The Professional Services Team offers assessment services designed to at evaluate the current state of a company's Facility Infrastructure Management solutions. Project scope runs the gamut from a single element of a customer's systems or processes, all the way to a comprehensive review. Assessments provide recommendations for improvements, including cost management, best practices, process improvement, end-user satisfaction, technology, and complexity.

System Architecture Design
After a customer has selected an FM WORKS solution that best meet their business needs, our Professional Services Team can work with their technical staff to recommend a deployment strategy that will enable maximum performance, reliability and availability.

System Implementation Planning
We offer planning services designed to help our customers successfully implement our products in a cost-effective and timely manner. We work with our customers to establish and manage the appropriate mix of skills, resources, and timing to ensure that customers meet their business goals.

System Implementation
Systems Implementation is keyed on best practices implementation of all FM WORKS™ services thereby allowing customers to not only take advantage of our product expertise, but also leverage economies of scale across service lines.

Customer Education
The Professional Services Team conducts, instructor-led product training courses for our customers' technical administrators and implementation staff at sites worldwide.